Yes, this is true — as mentioned in the article and comments above, first you do the upgrade and then you do the crossgrade — and for fastest and most reliable results, all of it can be completed online. Just wanted to know if that is possible, or do I need a Mac-specific disc? The discs are specific for Windows or Mac OS. However, for some other Adobe products that is true — notably Lightroom 3 and Photoshop Elements 9… those discs contain the installation packages for both platforms.
So long as you have purchased the serial numbers for the operating system you want, you can just digitally download the product for either platform and enter your valid license key to permanently activate it. Though, I just got a Mac and was eager to try out the Adobe suite on it.
Before I had purchased CS5, I was told by an Adobe representative that I would be able to swap the software to a mac when the time has come. The time has come, and much to my dismay, I am not allowed to swap my software as CS5.
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So now my only choice is to upgrade to CS5. Please can someone shed some light on this disappointing discovery. So the challenge is that to do a crossgrade to change platforms, they need to send a new copy of the Creative Suite for the other operating system. Since they no longer sell CS5 or earlier, the only new software they can send is Creative Suite 5. Best of luck. PS — One last note, for those who would like to make a Creative Suite 5 or 5.
I currently have Adobe creative suite premium education version installed on a PC. I have all the discs, serial numbers, etc. I am looking at purchasing either a newer pc, my understanding is i just uninstall it from my pc and reinstall it onto my new computer or do i have to upgrade to the latest Cs5 version? My other thought is i would also rather buy a mac instead, through crossgrading im hoping i can get away with not having to purchase the full version but just upgrading to Cs5. Hello David, thanks for your comments and the kind words.
Your first two questions should be answered by the article above, so just to confirm:. You can move from PC to PC easily enough by following the steps given — deactivating, uninstalling, and then reinstalling and reactivating. The question I have is how to discover if the current installation of CS5 is considered my first activation, following an attempt to uninstall the software.
I have successfully reinstalled CS5 Standard on my MacBook Pro, after trying for a very long time to uninstall it, following numerous crashes when attempting to open Bridge, Photoshop, etc. It frequently only reported an error. Also ran Terminal commands sudo Install. Of course, it failed to open. It did give the message to download Application Manager. But even after the Application Manager installer was initialized, that failed to respond with anything more than a notice that I had encountered more errors.
But your site also seemed to indicate that reinstalling CS5 might work. But now, with the software working, my question is whether I have lost one activation already? How does one determine which activation is installed? Or should I leave well enough alone, now that CS5 is working?
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Thanks very much for your advice. My apologies for a long explanation. Greetings EJ, thank you for your in-depth explanation. You could either deactivate and uninstall from your current system, and then install anew on whatever computer you like — or, you could keep what you have, and install on another machine for your second activation. If you have any difficulties, please just contact Adobe Customer Support — they can easily tell you what you are showing in their database for activations for your product, and reset them if necessary.
What should I do?
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The only way for me to buy is through a reseller. I explained my situation to one and they said that they have no idea, they can only provide me an upgrade to any one platform. Should I buy an upgrade to CS5. And while installing, use my Windows serial key old? As far as we are aware, the only way to do a platform swap is through Adobe directly….
And for most people, that means buying the upgrade on the same platform, and then switching operating systems with their assistance. PS — There is one other possibility for someone who needs to change platforms or who wants to upgrade to both operating systems Windows plus Mac OS — and that is to purchase an Adobe business or volume license … Anybody can do it even one copy and not just businesses , but it may not be available in all countries.
Full serial numbers are six groups of four digits separated with a hyphen… Example: But unbeknownst to me after this new operating system finished installation, it told me that some of my applications will not be compatible. However, I am now scared to do that, because it looks like it will erase everything.
Even though I have my files backed up on my external HD. I tried the install and thankfully I was able to install the CS2 apps on the newer iMac. I never fathomed upgrading my op system would turn into such a huge problem.
When I had upgraded my smaller iMac to Leopard when that was new system at the time , everything went smoothly. Thank you and appreciate any help you can provide me. Hey there Gigi, sorry to hear of your difficulties with upgrading your Mac OS. This changed with CS3 when Adobe went to native Universal.
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Adobe no longer sells older versions of Creative Suite, so there is no warning label for them. Adobe recommends removing previous versions installed or conflicts may occur and product may not activate properly, or may appear to activate at first but then display a notification in the future. Also, unexpected behavior of software can occur when previous versions were not fully removed and a reboot done since traces of the old version can cause bugs and other issues.
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